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Monthly Archives: December 2011
Has Apple reached the end of the line?
So I’m sat on a London bus going to buy a birthday cake, and I put, as I usually do, a set of boundary conditions around penning a blog. In this case, on my iPad, two short bus journeys totalling … Continue reading
Why the services industry is in turmoil, and British Airways are screwed
I was sat on the sofa this morning, trying to think of a truly amazing customer experience that I have had in 2011. And if I’m being honest, I’m not sure I’ve had one. I’ve lots of OK experiences. A … Continue reading
Posted in People, Travel
Tagged ba british airways us airways travel problems, british airways
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Oracle posts terrible results – but does it matter for the rest of the tech market?
I’ve been in a period of quiet contemplation since Oracle posted bad quarterly results for the first time in… like ever. And the reaction from the markets was scathing. Stock went down 15% the day after and has slowly recovered … Continue reading
Posted in Uncategorized
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SAP 2011 results analysis – The Awful Economy Is Really Going To Hurt Financial Analysts
December 2011 has been a terrible month for the quality of SAP news. Or perhaps a reminder that some modicum of research and interest is required to produce a half decent article on a topic. Last week I hammered TechCrunch’s … Continue reading
Posted in Uncategorized
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Why does the tech community hate Enterprise IT?
I have a serious case of writers block, and a more serious case of insomnia. I wrote an blog on Tuesday entitled Why TechCrunch is boring, SAP is not, and the world has gone mad, and it went viral. I … Continue reading
Why TechCrunch is boring, SAP is not, and the world has gone mad
It’s cold by the way. Winter finally arrived, I realised as I pondered SAP’s acquisition of SuccessFactors on the run into work. I can still feel the cold imbued from the run into the metal palmrest of my laptop as I write … Continue reading
Posted in Apple, People, Process, Technology
Tagged acquisition, apple, facebook, google, sap, successfactors
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SAP acquires SuccessFactors – is it all hot air in the cloud?
This time last year I was on a flight to Santa Clara, where SAP was hosting its Influencer Summit. It’s a shindig where SAP communicates and listens to a group of analysts and influencers and last year, there was a … Continue reading