Category Archives: People

People, Process and Technology – is IT the new HR?

Posted on May 26, 2012 by

I created People, Process and Technology as the title of this blog because I believe that all three are the cornerstone of business and society and most people have a home base. They return to that home base when pressured … Continue reading →

Posted in People, Process, Technology | Tagged , , | 1 Comment

Are you a back-seat driver in your own life? We’re in Godin’s forever recession – differentiate yourself.

Posted on January 23, 2012 by

I was reading Vivian Giang’s article “Seth Godin: If You’re An Average Worker, You’re Going Straight To The Bottom“. Now I’m not a big fan of Business Insider, because I think they trivialise matters and are in it for the page … Continue reading →

Posted in People | Tagged | 5 Comments

Do you have ghongai – the art of good timing?

Posted on January 4, 2012 by

You know that phone call you dread, right? The one that comes from someone that always calls at the worst possible time? It’s not that you don’t want to talk to them – but just they always call when you’re … Continue reading →

Posted in People | Tagged | 1 Comment

Why the services industry is in turmoil, and British Airways are screwed

Posted on December 27, 2011 by

I was sat on the sofa this morning, trying to think of a truly amazing customer experience that I have had in 2011. And if I’m being honest, I’m not sure I’ve had one. I’ve lots of OK experiences. A … Continue reading →

Posted in People, Travel | Tagged , | Leave a comment

Why does the tech community hate Enterprise IT?

Posted on December 9, 2011 by

I have a serious case of writers block, and a more serious case of insomnia. I wrote an blog on Tuesday entitled Why TechCrunch is boring, SAP is not, and the world has gone mad, and it went viral. I … Continue reading →

Posted in People, Process, Technology | Tagged , , , , | 4 Comments

Why TechCrunch is boring, SAP is not, and the world has gone mad

Posted on December 5, 2011 by

It’s cold by the way. Winter finally arrived, I realised as I pondered SAP’s acquisition of SuccessFactors on the run into work. I can still feel the cold imbued from the run into the metal palmrest of my laptop as I write … Continue reading →

Posted in Apple, People, Process, Technology | Tagged , , , , , | 80 Comments

SAP acquires SuccessFactors – is it all hot air in the cloud?

Posted on December 4, 2011 by

This time last year I was on a flight to Santa Clara, where SAP was hosting its Influencer Summit. It’s a shindig where SAP communicates and listens to a group of analysts and influencers and last year, there was a … Continue reading →

Posted in People, Technology | Tagged , , , | 17 Comments

Of personalities, interpersonal relationships and management.

Posted on November 27, 2011 by

I know when it’s time to go on vacation; this blog starts to dry up. It’s a great indicator because I write how I feel on this website, and when I’m too busy to think about that, I’m already past … Continue reading →

Posted in People, Uncategorized | Tagged , , , , | 3 Comments

How to make it in consulting – ten tips for success

Posted on November 23, 2011 by

It seems to me that as the years roll by, the world becomes an ever tougher place in which to do business. We have a global recession which has hit everyone in the Western world hard and it has changed … Continue reading →

Posted in People | 5 Comments

What happens when BA vandalise your luggage? Nothing.

Posted on November 18, 2011 by

As many of you may know, I spent the week of the 8th November at SAP’s flagship event, SAPPHIRE, in Madrid. I flew, as I often do, with British Airways, because I like Terminal 5 at Heathrow Airport (it’s close … Continue reading →

Posted in People | 13 Comments